Professional Competencies - Half Hard, Half Soft

     "Professional competencies in medicine are physician skills defined (by Epstein & Hundert) as the 'habitual and judicious use of 1) communication, 2) knowledge, 3) technical skills, 4) clinical reasoning, 5) emotions, 6) values, and 7) reflection in daily practice for the benefit of the individual and community being served.' Students are expected to graduate with a working knowledge of these competencies in place."

       Walcher ME. A look in the mirror: Self-development and transformational learning in medical students. Dissertation Abstracts International Section A: Humanities and Social Sciences 2013; 73: 8-A.

       Epstein RM, Hundert EM. Defining and assessing professional competence. JAMA 2002; 287(2): 226-235. 

     Of the 7 competencies, how much of our time & effort do we devote to #'s 1, 5, 6 & 7?
    ... "And how's that working for us?"

Sound of Wings by Suezan Aikins   http://www.fogforestgallery.ca/bios/bio_aikins.html

Empathy - a Basic Human Competence?

     "Employers prizing empathy in high-paying jobs stretch far beyond the predictable 'compassion sector' organizations such as hospitals, clinics and foundations. They also include global heavyweights in the fiercely competitive worlds of tech, finance, consulting, aerospace and pharmaceuticals. Say hello to Microsoft, Dell, Symantec, Mars, Barclays Capital, McKinsey, Raytheon, Thermo Fisher Scientific, Pfizer and Abbott Laboratories. ...
     At a dinner this week, Eric Openshaw, head of Deloitte's U.S. technology, media and telecom practice, mentioned that 60% to 65% of white-collar productivity involves sorting out exceptions. That's a big number for situations where the routine rules aren't sufficient. Addressing that challenge calls for people who can use both their heads and hearts." 
     George Anders "The 'Soft Skill' That Pays $100,000+" http://www.linkedin.com/today/post/article/20130626195513-59549-empathy-and-jobs-that-pay-100-000?trk=mta-lnk

S Yeh   www.dpreview.com